Eine Person, die einen kleinen Karton in der einen und ein Klemmbrett mit Papier in der anderen Hand hält, umgeben von gestapelten Kartons, was auf eine Inventur oder die Bearbeitung von Paketen hindeutet.

Consumer protection in online shopping, according to the Munich District Court (AG München), reaches its limits where customers violate contractual secondary obligations.
This is a crucial point that shop operators should always keep in mind, especially in both internal and external fulfillment.

So who is liable, for example, if a package is lost due to an incorrect address?

The editors at CMS Germany have analyzed this issue based on a court ruling:

https://www.cmshs-bloggt.de/commercial/verschollene-lieferung-wer-haftet-bei-falscher-adressangabe

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